Ohio’s Libraries are choosing the VIP Software

July 12, 2017 / 
Lebanon, Ohio -

Ohio’s Libraries are choosing the VIP Software to replace their legacy systems.  Many Ohio libraries are choosing the VIP Software Solution from SSI to replace their aging technology.  Major factors include the flexibility of the web based VIP products running on the power of Microsoft SQL.  Recent libraries making the switch include; Westerville Public Library, Greene County Public Library, Worthington Public Library, Stark County District Library, Dayton Metro Library, Muskingum County Library System, Westlake Porter Public Library, Warren Trumbull Public Library and others.

Want to learn more? Email us for a recorded demo of VIP: MakeTheSwitch@MySoftwareSolutions.com

Ransomware Attacks On The Rise

Lebanon, Ohio -
“Last year in 2016, ransomware attacks grew at a blistering pace. In total, SonicWall reports 638 million. That’s more than 167 times the number of attacks in 2015.  Beyond the staggering volume of the attacks, there’s the huge sums of money that individuals and organizations paid to (hopefully) get their files decrypted. Though it’s difficult to give a truly accurate total — not everyone hit by ransomware is keen to talk about such incidents — SonicWall’s report estimates that around $209 million in ransoms were paid in the first quarter of 2016 alone.  Here’s another alarming note from the report: less than half of victims who were attacked were able to fully recover their data. That indicates a couple of things. One is that you can’t always rely on ransomware to fully restore your files. The other is that it’s critically important to make sure that you have a bulletproof backup plan that’s actually backing up your files properly and storing them somewhere safe.”   (Forbes 2/7/17)
If you’ve not been in full hibernation this winter you’ve probably heard about ransomware attacks taking place on computer networks around the globe. Software Solutions is aware of at least 4 of our customers being hit by these ransomware attacks. Some critical things you need to do to protect yourself include a good antivirus solution and firewall as well as an off-site backup solution.

“Adding the on-line backup was the best money I ever spent with Software Solutions.” 

You run millions of dollars through your SSI Software applications. Don’t put yourself at risk; protect yourself the best you can! One customer hit by an attack commented. “Adding the Cloud Backup was the best money I ever spent with Software Solutions.” Additional information about our online backup solution can be found here. CloudBackup_Brochure.pdf.

VIP Analytics

May 30, 2017 / 
Lebanon, Ohio -

VIP Analytics is a budgeting, forecasting, analysis and reporting tool that provides real-time and instant information to all managers. Approximately 50 users recently attended VIP Analytics seminar and they were wowed with the reporting features of this multi-functional and highly visual software. The new Visual Excel Designer was introduced allowing for virtually unlimited reporting capabilities.

With the ability to integrate to almost all ERP solutions, see and utilize your data like never before.

City of Norton, OH Live on VIP

May 25, 2017 / 
Lebanon, Ohio -

VIP Accounting and Payroll Intelligent Data Grids provide the City of Norton’s users with customizable screens and the ability to export data to Microsoft Word and Excel or HTML, PDF and other formats. This web-based enterprise resource planning suite of applications provides end-users the tools they need for efficient and accurate data processing.

Exciting News for Software Solutions Utility Billing Customers

May 22, 2017 / 
Lebanon, Ohio -

As Software Solutions continues to roll out VIP Utility Billing, we continue to add new features and functionality:

  • The VIP Web Portal is a robust eBilling and credit card payment solution that provides customer self-service and improved communications between Utility Billing offices and their customers. Customers are provided many ways to pay including via the web, phone call or text.
  • Software Solutions has teamed with a GIS partner to allow for mobile work orders to integrate to ESRI’s Workforce solution. This project also includes advanced GIS integration to utility infrastructure, putting pertinent information in the hands of field staff.

City of Massillon, OH has Migrated VIP Applications

May 18, 2017 / 
Lebanon, Ohio -

The City of Massillon, Ohio, is now live on VIP Accounting, Payroll, Departmental Purchasing, and Dashboards. The City upgraded from eGov Accounting and Payroll. The dynamic workflows allow the City to manage processes, automate tasks and produces the results they need.

Software Solutions Online Support Site is Launched

May 15, 2017 / 
Lebanon, Ohio -

Software Solutions has a new online Support Center. Customers may log in to create a support ticket and see exclusive content in the form of SSI Academy courses, Knowledge Base articles, checklists and other documentation.

The SSI Academy offers many training videos and training documentation to assist our users with optimizing their use of VIP and EGOV software applications.

Other features of the Support Center include a calendar of upcoming events and the ability to register for webinars and conferences.

Adams County, Ohio live on VIP Payroll

March 3, 2017 / 
Lebanon, Ohio -

Adams County, Ohio, has moved from a payroll outsourcing company to processing payroll in-house utilizing the Visual Intelligence Portfolio (VIP) Payroll application.

The outsourcing company was unable to provide quality data files for conversion; however, Software Solutions’ experience with data conversions enabled us to convert enough employee data that Adams County was able to key in the missing information.

Soon the County will also be live on VIP Accounting and Treasury.

VIP Web Portal Electronic Bill Presentment and Payment System

January 26, 2017 / 
Lebanon, Ohio -
Software Solutions VIP Web Portal is now live at over 10 sites with more than 10 installations in process. Many more customers are getting in line for this extremely feature-rich, yet low cost, solution. The Portal accepts all major payment types and provides self-service functionality to provide you with improved customer satisfaction. This integrated solutions for ebills, text, web and mobile payments and communication to your customers has the industry’s highest level of data security. Please contact the Sales Department for additional information and to schedule a demonstration: Sales@MySoftwareSolutions.com.

VIP Utility Billing is Live in Multiple Locations

January 26, 2017 / 
Lebanon, Ohio -
The City of Clayton, Ohio and the Village of Middlefield, OH join those customers already live on VIP Utility Billing. We are excited to offer this cutting-edge technology for utility billing that features customer self service through eBilling, Text Notifications, IVR and all forms of electronic payments saving the billers money and creating convenience for the customer. If you have not seen a demonstration of this feature-rich and user-friendly software, please contact the Sales Department at Sales@MySoftwareSolutions.com. (more…)