Mobile Work Orders Are On The Road

February 6, 2018 / 
Lebanon, Ohio -
As a leader in Utility Billing software, Software Solutions continues to bring powerful innovations to our product lines. In collaboration with our business partners at Bennett & Williams, we are pleased to bring a mobile work order platform to our clients, backed by ESRI Workforce. This enhancement will create a whole new dimension of service available to utility providers. Here are the top five benefits of implementing mobile work orders:

Integrates with Software Solutions eGov or VIP software
With ESRI Workforce integration, multiple data collection applications are available
Create work orders in the field or in the office
Respond to work orders on mobile devices
Supported by iOS and Android devices

If you would like more information or to see a free demonstration, please call Karen Steele at (800) 686-9578 Ext. 444 or email

Professional Services Offered

January 25, 2018 / 
Lebanon, Ohio -

Many customers are taking advantage of the many Professional Services offered by Software Solutions. These services include, but are not limited to:

  • Audit assistance consulting
  • Auditor Treasurer balancing
  • Custom documentation of your processes of key personnel
  • Best Practices consulting
  • Automating repetitive manual practices
  • New staff training
  • Writing Rules and Regulations
  • Website Design and Hosting
  • Bank reconciliation assistance

Please contact Karen Steele to discuss your unique goals and determine how Software Solutions can assist with achieving them.  Our team’s job is to make you look good!

Village of Montpelier (OH)

January 22, 2018 / 
Lebanon, Ohio -

The Village of Montpelier has added VIP Analytics and Employee Time Entry to their existing VIP Suite of applications. Employee Time Entry will add efficiency to payroll processing by creating workflows for the approval of employee time entered and applying the time to the appropriate job, department, etc. VIP Analytics will streamline the budgeting process with real-time analysis of financials and personnel budgeting.

Mercer County (OH)

January 18, 2018 / 
Lebanon, Ohio -

Mercer County has added VIP Analytics to their existing VIP Suite of applications. VIP Analytics is a multi-functional, highly visual budgeting, forecasting, analysis and reporting tool providing real time, instant information to all managers, and not just financial decision makers.

Village of Leipsic (OH)

January 16, 2018 / 
Lebanon, Ohio -

Village of Leipsic is upgrading from eGov software to VIP Accounting, Payroll and Utility Billing. These browser-based applications include database tools that provide dynamic workflows that allow users to manage processes, automate tasks, and produce the results they need.

Welcome Wadsworth Public Library

January 12, 2018 / 
Lebanon, Ohio -

Wadsworth Public Library has selected Software Solutions’ VIP Accounting to replace their aging software. The VIP Accounting application will provide users with many features that were unavailable in their previous software and puts data at the user’s fingertips.

VIP Analytics

October 31, 2017 / 
Lebanon, Ohio -
Morrow County and the City of Huron are among those customers anxious to implement VIP Analytics. This visual budgeting, forecasting, analysis and reporting tool provides real time, instant information to all managers – not just financial decision makers. Why are you still budgeting in Excel? Contact Karen Steele at or call 800-686-9758 Ext. 444 for additional information.

Gallia County Rural Water (OH) Moves to VIP

October 30, 2017 / 
Lebanon, Ohio -

Gallia County Rural Water has decided to upgrade to VIP Utility Billing. They will have the ability to generate customer correspondence quickly and easily from multiple locations (grids) within the software. They will also be able to setup multiple Certification definitions, print correspondence letters, view Certifications from the account, and to configure and create a CSV export file for the County. Also available is a Certification Lines Grid, which may be exported to Excel.

City of Richmond Heights (OH) Upgrades to VIP

October 26, 2017 / 
Lebanon, Ohio -

The City of Richmond Heights chooses to upgrade from eGov to the VIP Suite. They will be implementing VIP Accounting, Payroll, Departmental Purchasing, Asset Management and adding VIP Analytics.

VIP Web Portal

October 27, 2017 / 
Lebanon, Ohio -

Software Solutions VIP Web Portal is now live or in the process of going live for over 30 customer sites. The Portal accepts all major payment types and provides self-service functionality to provide you with improved customer satisfaction. This integrated solution for eBills, text communications, web and mobile payments, IVR and communication to your customers has the industry’s highest level of data security. Please contact the Sales Department for additional information or recorded or live demonstration: