Gallia County Rural Water has decided to upgrade to VIP Utility Billing. They will have the ability to generate customer correspondence quickly and easily from multiple locations (grids) within the software. They will also be able to setup multiple Certification definitions, print correspondence letters, view Certifications from the account, and to configure and create a CSV export file for the County. Also available is a Certification Lines Grid, which may be exported to Excel.

The City of Richmond Heights chooses to upgrade from eGov to the VIP Suite. They will be implementing VIP Accounting, Payroll, Departmental Purchasing, Asset Management and adding VIP Analytics.

Software Solutions VIP Web Portal is now live or in the process of going live for over 30 customer sites. The Portal accepts all major payment types and provides self-service functionality to provide you with improved customer satisfaction. This integrated solution for eBills, text communications, web and mobile payments, IVR and communication to your customers has the industry’s highest level of data security. Please contact the Sales Department for additional information or recorded or live demonstration: Sales@MySoftwareSolutions.com.

The Village of Carey is among the many Software Solutions eGov customers who have elected to upgrade to the VIP Suite. They have chosen to upgrade to VIP Accounting, Payroll and Utility Billing. The Village will also begin utilizing VIP Analytics for Budgeting, Reporting and Visual Dashboards.

Among the many Software Solutions customers taking advantage of the additional security of backing their data up to the Cloud are Westlake Porter Library and Henry County, Ohio. With Ransomware attacks and natural disasters becoming more common, redundant back-ups are a priority. Are you prepared if a disaster hits? Contact Karen Steele at KSteele@MySoftwareSolutions.com or call 800-686-9758 Ext. 444 for additional information.

The Library is now live on VIP Accounting and Payroll with Departmental Purchasing and Departmental Time Entry. One of the many dynamic workflows being utilized by the Library is that employees are entering time via the Windows time entry screen, streamlining the payroll processing.

Software Solutions welcomes the City of Lyndhurst as one of our new VIP Suite customers. The City will take advantage of the many features in VIP Accounting, Payroll, Departmental Purchasing, and Asset Management. They will have the ability to drill-down to access vital information to analyze the data in a user defined format for fact-based decision making.

The City of Massillon Utilities has upgraded from eGov Utility Billing to VIP. The new software provides many features that were not available in eGov and puts data at the department’s fingertips to address customer questions and issues, analyze trends and generate reports.

Westlake Porter Library has upgraded from eGov to VIP Accounting and Asset Management. This browser-based software provides intelligent data grids allowing users to customize their screens and send formatted data to Word, Excel, HTML, PDF and morel including refreshable Excel data sheets.