Gallia County Rural Water has decided to upgrade to VIP Utility Billing. They will have the ability to generate customer correspondence quickly and easily from multiple locations (grids) within the software. They will also be able to setup multiple Certification definitions, print correspondence letters, view Certifications from the account, and to configure and create a CSV export file for the County. Also available is a Certification Lines Grid, which may be exported to Excel.
Software Solutions VIP Web Portal is now live or in the process of going live for over 30 customer sites. The Portal accepts all major payment types and provides self-service functionality to provide you with improved customer satisfaction. This integrated solution for eBills, text communications, web and mobile payments, IVR and communication to your customers has the industry’s highest level of data security. Please contact the Sales Department for additional information or recorded or live demonstration: Sales@MySoftwareSolutions.com.
Among the many Software Solutions customers taking advantage of the additional security of backing their data up to the Cloud are Westlake Porter Library and Henry County, Ohio. With Ransomware attacks and natural disasters becoming more common, redundant back-ups are a priority. Are you prepared if a disaster hits? Contact Karen Steele at KSteele@MySoftwareSolutions.com or call 800-686-9758 Ext. 444 for additional information.
Software Solutions welcomes the City of Lyndhurst as one of our new VIP Suite customers. The City will take advantage of the many features in VIP Accounting, Payroll, Departmental Purchasing, and Asset Management. They will have the ability to drill-down to access vital information to analyze the data in a user defined format for fact-based decision making.