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2 min read

Gibson Water Tennessee Chose VIP Utility Billing

Software Solutions welcomes Gibson Water District to the growing list of agencies who are leveraging VIP Utility Billing. The user-friendly features of this software platform will streamline their bill processing and improve their customer service capabilities.

Billing software plays a crucial role in keeping the lights on (literally) and ensuring that utility companies run smoothly. With utility billing software, you can easily track and manage customer accounts, meter readings, and payment history. It allows you to handle large volumes of data efficiently and reduces the chances of errors in billing. Plus, it seamlessly integrates with other systems like accounting software, making the whole process a breeze.

Account Inquiry

• View all information to assist a customer from a single menu selection

• Easily filtered grids to customize data display and output to other applications such as Excel and Word

Deposit Tracking

• Processing of deposits is configurable to meet your individual deposit’s policies

• Automatic application of deposits to final bills

• Automated refund process

Customer Tracking

• View and report on all the accounts (active and inactive) related to a customer

• Link a single customer to multiple billing locations

• Unlimited comments that follow a person as they move

Unlimited Services

• Flexible, unlimited metered and flat-rate services

• Ability to set up services to automatically bill according to a pre-set frequency

Billings Made Easy

• Review hi/low bills quickly and easily using intelligent data grids

• Use drill-down functionality to view the entire billing history, rate history, and more

• Schedule rate changes to automatically take effect in the future

• Secure billing adjustments using the approval workflow

Payment Plan & Budget Billing

• Electric Budget Billing

• Flexible payment plans for one or multiple bills

GIS Integration

• Push your work orders to the field quickly and efficiently

• Leverage ESRI Workforce to get work orders on mobile devices

• Eliminate double data entry

Meter Integrations & Meter Inventory

• Integrated with a variety of metering systems

• Track meter installations, testing, and repairs

 

More features here.