Intro
We, at Software Solutions, Inc., are passionate about providing the best accounting and financial software solutions for local governments and utilities. As a leading financial software company, we have been serving this specialized sector since 1978, we understand the unique demands and challenges you face. That's why we built our comprehensive software suite from the ground up, catering specifically to your needs. Being a 100% employee-owned software solution company fosters a culture of teamwork and collaboration that translates into excellent product development and customer service.
Product Focus
Our software suite includes all the essential modules for you to have efficient financial management, such as cloud-based accounting, budgeting, accounts payable automation, payroll and human resources, employee self-service, and utility billing. As a top-tier financial software company, we specialize in ERP software for the public sector, and we have top-tier, scalable products that will help improve your financial operations. Here is a list of our current products, all of which can be hosted on VIP Cloud:
Industry Knowledge
Our expertise comes from two fronts: deep industry knowledge and exceptional customer service. As a trusted software solution company, our team is filled with public sector veterans who have walked in your shoes, having extensive real-world experience in the public sector. They translate their hands-on experience into software that seamlessly integrates with your existing workflows and adheres to relevant regulations. This ensures that our software is not only feature-rich, but also designed to address the specific workflows and regulations of local governments and utilities. We even utilize our industry knowledge to publish blog posts and support articles that answer real questions you have.
Customer Service
Software Solutions, Inc. is known for our exceptional customer service. As a reliable financial software company, we use a state-of-the-art call tracking system to ensure that every customer request is recorded and routed to the appropriate resource. Our 99% customer satisfaction rate is a testament to our commitment to your success. We resolve most tickets within 4 hours, a lightning-fast standard in the industry.
Integration & Onboarding
As a leading financial software company, we ensure our software modules are fully integrated and designed with a consistent look and feel. This makes it easy for you to learn and navigate the overall system. We also provide you top-tier onboarding and training to ensure you are comfortable and confident using the software before you go live. This minimizes disruption and maximizes the return on investment. Read more about how our software solution company streamlines the onboarding process.
Community Involvement
We are actively involved in giving back to our community through volunteering, philanthropy, and professional development initiatives. As a dedicated software solution company, we’ve participated in an array of volunteering opportunities, fundraising events, donation campaigns, and recycling initiatives. View our blog for relevant articles regarding our community involvement.
Awards
Best Workplaces in Ohio
In 2022, SSI was selected by Ohio Business Magazine as one of the Best Workplaces in Ohio. This honor is given to organizations that demonstrate wonderful qualities to current and potential employees, whether it be benefits, culture, or other values.
Ohio Success Award
As a recognized financial software company, Software Solutions was awarded an Ohio Success Award in 2022. Every year, Ohio Business Magazine throws a spotlight on thriving Ohio businesses, non-profits, and government agencies through the Ohio Success Awards. This prestigious recognition goes to organizations that have not only seen impressive growth in revenue and employee numbers, but also actively contribute to their local communities and excel within their respective industries.
Capterra Award Badges
In 2023, SSI was awarded several badges from Capterra.com. Capterra is the #1 software review site. Capterra brings transparency to the software market with its vast directory of verified reviews and ratings, proprietary insights, and personalized recommendations. The badges awarded to SSI were:
- Best Ease of Use
- Best Functionality & Features
- Best Value
- Most Recommended
- Best Customer Support
Preferred Partners
We've partnered with ClearGov to bring you cloud-based transparency, strategic planning, and budgeting software. To schedule a demo or find out more, go here. To view a webinar, go here.
We've partnered with Right Stuff Software to bring you advanced timekeeping and scheduling systems, specifically designed for government agencies. To schedule a demo, go here.
We've partnered with Intrust IT to bring you advanced cybersecurity, comprehensive IT support, and industry-leading hardware. To schedule a consultation, go here.
We've partnered with Polimorphic to bring you artificial intelligence capabilities that are safe, user-friendly, and ADA-friendly. To schedule a consultation, go here.
Memberships
History
Software Solutions, Inc. (SSI) was founded on August 21, 1978, with a mission to provide financial ERP software solutions tailored for the public sector. Over the years, SSI has grown to become a trusted partner for counties, cities, villages, townships, libraries, utility companies, and other public agencies.
Key Milestones:
1978: SSI was founded in Lebanon, OH on August 21st by Jay Rettig, who served as CEO from its inception until 2010. The company quickly gained a reputation for delivering reliable software solutions.
2003: SSI becomes a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). This change fostered a unique culture of ownership, accountability, and collaboration among its employees.
2005: Terry Moore becomes President of SSI.
2007: SSI acquires CRC, expanding its capabilities and services.
2009: The VIP platform is launched, providing a modern, integrated approach to financial management for the public sector.
2010: Jay Rettig stepped down, and Terry Moore was appointed CEO/President, marking the beginning of a new leadership era.
2015: Al Ferguson becomes president, guiding SSI through a period of growth and innovation.
2018: Al Ferguson becomes CEO. Rick Fortman is appointed President of SSI.
2020: The VIP Cloud platform is introduced, offering scalable cloud solutions.
2023: Rick Fortman ascended to the role of CEO/President, steering SSI into a new era of strategic growth and customer success. This year also saw the appointment of several new Vice Presidents, enhancing the company’s leadership structure:
- Monica Hudgins as Vice President of Customer Success
- Linda Jones as Vice President of Administration
- Matthew Parks as Vice President of Product & Strategy
- Andrea Litle as Vice President of Finance
- Richard Jones as Chief Technologist
- Don Smith as Chief Solutionist
- Grant Halsey as Director of Sales & Marketing
SSI’s history is marked by a steady commitment to fostering a culture where employees feel empowered as owners. This foundation has enabled SSI to continually innovate and meet the evolving needs of its public sector clients. At SSI, our history is a testament to our enduring commitment to excellence and innovation, driving the success of the public sector through our comprehensive solutions and dedicated service.
Let's Get Started
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