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2 min read

In Demand: VIP Web Portal ePayments and eBilling

The popularity of our Visual Intelligence Portfolio® (VIP) solution, VIP Web Portal, continues to grow as online payments and electronic delivery of utility bills increases during the pandemic.  Recently, the following entities chose to implement the portal: the village of Carrollton, Ohio; Harris County, Texas; Newton Falls, Ohio; Salyersville, Kentucky; and Steubenville, Ohio.  Customers will now have the option of getting bills emailed to them, paying by text, paying by credit card, and having account and usage information online for self-service any time of day.

VIP Web Portal

• Customers manage their accounts via online bill presentation, e-mail bill notices, web payment, and email/text notifications

• Provides a user-friendly experience

• PCI compliant

Billing software plays a crucial role in keeping the lights on (literally) and ensuring that utility companies run smoothly. With utility billing software, you can easily track and manage customer accounts, meter readings, and payment history. It allows you to handle large volumes of data efficiently and reduces the chances of errors in billing. Plus, it seamlessly integrates with other systems like accounting software, making the whole process a breeze.

Your agency needs a utility billing solution that is accurate, intuitive, and provides easy access to bills and payment options for your customers. VIP Utility Billing software provides all of that and more. Contact us today to schedule a demo.

Our certified Customer Service Professionals are dedicated to providing a level of service that is unmatched by anyone in the industry.

Our team includes many who have decades of real-world experience working in the public sector, so we have a deep understanding and appreciation of the challenges you face every day.

Together, we will work to leverage our products, tools, and resources so that you can spend your days doing productive and meaningful work. 

We use a state-of-the-art call tracking system to ensure that every request for service is recorded and routed to the appropriate resource so that you get the specialized service you need, when you need it.