Sunsetted Software to Scalable Utility Platform

Oldham County Water District selected Software Solutions and implemented a tailored combination of VIP modules, including VIP Accounting, VIP Utility Billing, VIP Payroll, VIP Employee Portal, and VIP Cloud.

What stood out immediately was the modular approach. The District could invest in what they needed now, with confidence that additional functionality would be available when the time was right.

“The computer system that we had, they were not going to be supporting it any longer. The company that we were using didn’t have everything we needed—and you couldn’t buy just parts of it. You had to buy a whole package,” said Laura Harp, Finance at Oldham County Water District.“I liked SSI, being able to get the parts that we needed and were ready for. And then if we wanted more in the future, it was there for us to get later.”

Beyond flexibility, usability played a major role. Staff appreciated being able to navigate deeper within one system rather than jumping between disconnected screens—making it easier to serve customers and train new employees.

And the relationship didn’t stop at implementation.

“Another reason we went with SSI is because it’s user-friendly. And it’d be easier to teach somebody else how to start,” Laura added. “We’ve been happy. I’m happy with the service, the support. It’s been great. There’s a few that have just become like family.”