Save the Date for the 2026 Impact Conference!

It’s time to mark your calendar! SSI's Impact 2026 is coming up October 28–30, 2026, and we’re getting ready for another year of learning, connection, and practical training built specifically for SSI customers.

This annual event brings together public-sector professionals from across our customer community for focused education, product insight, and conversations that help you get more out of your software and your day-to-day operations.

If you’ve attended before, you know this is not a sit-and-listen kind of conference. It's an event full of hands-on training, networking, industry updates, and SSI announcements. You'll leave with real ideas, better processes, and confidence in your work.

What to Expect at SSI Impact 2026

This year’s agenda is already taking shape, and it’s packed with CPE-eligible sessions. Attendees can expect content focused on:

• Payroll and HR

• Accounting and Budgeting

• Utility Billing

• Leadership and compliance topics

• Live product demos

• Hands-on learning labs

• Roundtables and discussion-based sessions

The schedule includes beginner and expert training sessions, tips and tricks, expert-led panels, customer discussions, legislative updates, and role-specific conversations.

So whether you want to sharpen your daily processes, explore newer features, or better understand the bigger picture around compliance, reporting, billing, and operations, there will be plenty to dig into.

A Few Highlights from the Agenda So Far

We’re planning a wide range of sessions designed to help you learn in the format that works best for you. That includes topics like:

• Payroll best practices, configuration, and compliance updates

• Accounting workflows, reporting, bank reconciliation, and forecasting

• Utility billing reports, rates, meters, work orders, inventory, and troubleshooting

• Product demos for VIP solutions, Employee Portal, Talent Management, and more

• Leadership sessions covering cybersecurity, legislation, artificial intelligence, and operational strategy

• Roundtables for finance directors, auditors, payroll and HR professionals, libraries, and utility teams

• Interactive Learning Labs for deeper, hands-on product training

And because some of the best conversations happen outside the session rooms, the event also includes networking opportunities, casual evening activities, and time to connect with SSI team members, partners, and fellow VIP users.

Why SSI Impact Matters

Your team doesn’t need fluff. You need useful information, better ways to work, and answers to the questions that come up in real life.

SSI Impact is built around that idea.

This conference is a chance for you to step away from the daily rush and focus on how to improve processes, build confidence in your abilities, and learn from both SSI experts and peers who understand the challenges public-sector organizations face.

But it’s also a chance to hear what’s new, what’s changing, and what’s ahead.

Who Attends

SSI Impact is designed for SSI customers across local government, utilities, libraries, and other public-sector organizations.

Attendees often include professionals in finance, payroll, HR, utility billing, administration, and leadership roles. Whether you work in the system every day or help guide larger operational decisions, the event is designed to give you practical value.

More Details Are Coming Soon

We’ll be sharing more information as plans continue to come together, including registration details, hotel information, session updates, and other event announcements.

For now, save the date:

SSI Impact 2026
October 28–30, 2026
Columbus, OH

We can’t wait to bring our customer community together again for a few days of learning, problem-solving, and connection. See you there!