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News

Stay informed about the latest company news and industry updates.

A Guide to Effective Employee Onboarding in the Public Sector

A Guide to Effective Employee Onboarding in the Public Sector
8:23

"Only 12% of employees strongly agree their organization does a great job of onboarding new employees" (Gallup). That's brutal!

In the same Gallup Perspective, it says "Onboarding fulfills promises made during recruitment and lays the foundation for the rest of the employee life cycle." This tells us that welcoming new employees is more than just a checklist—it's your first chance to set the tone for their experience and set the stage for long-term success. No pressure!

Cutting Days of Exposure to Boost Utility Revenue and Efficiency

Cutting Days of Exposure to Boost Utility Revenue and Efficiency
5:48

Having too many Days...

New Partnership with Polimorphic Utilizes Artificial Intelligence

New Partnership with Polimorphic Utilizes Artificial Intelligence
3:33

Software Solutions,...

Getting Through Payroll Year-End

Getting Through Payroll Year-End
4:54

You're sitting at...

A Guide to Closing Utility Accounts for Deceased Customers

A Guide to Closing Utility Accounts for Deceased Customers
6:40

Closing utility...

Gallia County, OH Joins the SSI Family!

Gallia County, OH Joins the SSI Family!
3:38

We're excited to...

After a Disaster: How Local Governments Can Recover and Rebuild

After a Disaster: How Local Governments Can Recover and Rebuild
10:17
You've just...

What Do the Best (and Worst) ERP Implementations Look Like?

What Do the Best (and Worst) ERP Implementations Look Like?
7:52
ERP Software often...

Why Do Some Companies Keep Renaming Their Software?

Why Do Some Companies Keep Renaming Their Software?
5:33
Have you ever noticed...

I Received a Software End-of-Life Letter... What Do I Do Now?

I Received a Software End-of-Life Letter... What Do I Do Now?
7:08
So, you received an...

The Current State of Payroll

Public sector payroll...

Pickaway County Joins the SSI Family!

We're delighted to welcome Pickaway County, OH to the Software Solutions, Inc. (SSI) family! As a...

Common Challenges (and Solutions) for Public Sector Payroll

Managing payroll is no...

How to use Whova at a Public Sector Conference

Industry conferences, like the Ohio GFOA, are increasingly using apps to enhance their events. And...

The SSI Approach to Customer Service

Exceptional customer support is more than just answering phone calls or responding to emails. It's...

Retire the Ruler for Good

When utility bills are sent out, every number and detail matters. No one wants to make headline...

Spotlight Sessions at the 2024 SSI User Conference

At Software Solutions, Inc. (SSI), we empower our clients with the latest insights and strategies...

Unleash Your Potential at the 2024 Annual SSI User Conference!

Mark your calendars! The annual SSI User Conference is back, and this year's theme is all about...

SSI Volunteers Shine at the Dayton Air Show

At Software Solutions, Inc. (SSI), we believe that our commitment to serving the public sector...

Oldham County Water District, KY Joins the SSI Family!

We are excited to announce that the Oldham County Water District in LaGrange, KY, has joined the...